Tim Bray has an unburdening post up about his hatred for London’s Heathrow Airport. My last experience there was grim and straight-outta-Brazil — it involved pettifogging bureaucrats, hanging ductwork, and a spiraling misunderstanding — but that was more than six years ago, and I’ve determinedly not been back since.
Anyway, in particular be sure to read the comments to Tim’s post. It’s all familiar stuff for we unhappily frequent business travelers, but it’s liberating to know others feel the same, especially when confronted with stuff like this:
As to staff, they are usually scrupulously polite, yes. But their assignments are poor. For example,
- To get through security one has to get one’s laptop out of the (single) carry-on one is carrying. Do it too early, however, and there are yellow jacketed staff waiting by the line to challenge you to put it away again since it constitutes a second carry-on according to the rules.