It was inevitable, but Six Apart’s march into corporate markets — alongside receiving a new infusion of venture capital — was going to bring out the critics. A WSJ story this morning chronicles SA founders Ben and Mena Trott’s trot to success — they’re up to 40 employees — pointing out along the way that some of the company’s former customers are now chiding the firm for its policies.
What policies are annoying people? For example, Six Apart now charges people who run more than three blogs — previous versions of Movable Type (the company’s blogging tool) were free for unlimited blogs.
Fair enough, I suppose, but this does duck the point that previous versions for MT are still free for unlimited blogs. And at least one such version is still available. Yes, you need to do something about comment spam, but speaking from experience MT Blacklist works nicely.
There are many legitimate criticisms of Movable Type and Six Apart, but harping on Ben and Mena’s decision to take venture capital and grow the business is not one of them. For MT to be credible as a business tool — and it is a useful business tool, as usage at Disney, Sun, and ABC Cable Networks testifies — then they must sell it and support it properly, and that requires money. Pretending that they can do otherwise is silly.