Inbox Exercise: Where to Put the Corpse?

I usually leave these bizarre-o stories to Drudge and FARK, but one here in San Diego caught my attention. Apparently a man died, was taken away in an ambulance, and was then returned to the house — dead — and put back inside. Yes, the story is that strange:

[The man's daughter and her] family are still considering their options. She wants an apology from the fire department, but does not want anybody to get fired. [The daughter] suggested that procedures should be seriously re-examined.

While it is strange, it is kind of surreal apotheosis of a management inbox exercise. The rescue crew needed the ambulance for someone else, and the first fellow was dead, after all, so dropping him off where he came from while they attended to someone else must have seemed a rational response.

That said, being cool and analytical is not always the correct approach, especially in emotionally fraught situations, as many managers learn to their peril. Then again, managers rarely have to worry about boomeranging corpses as a decision’s consequence.

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