Absent presence and “surfer voice”

Fascinating article in this morning’s WSJ about absent presence and surfer voice. The idea? There is a rise in that half-engaged, less-than-attentive tone of voice we use when we are talking to someone on the phone, while also instant messaging, emailing, surfing the web, and checking a spreadsheet: “OK … uh-hum … right … OK.” I’m certainly guilty.
[From WSJ via Fast Company]